Terms & Conditions

About these terms

This website is operated by Samantha Naidoo Counselling. By using it, you agree to these terms. If you do not agree, please do not use the website.

General information only

The content on this website is provided for general information. It is not a substitute for professional assessment, diagnosis or treatment, and it should not be relied on as advice for your specific situation.

Not an emergency service

Counselling appointments are not an emergency service. If you or someone you know is experiencing an immediate mental-health emergency or is at risk of harm, please contact emergency services or your nearest hospital/emergency department.

Contacting us

Using this website, sending a message through the contact form, or contacting us by WhatsApp or email does not by itself create a counselling relationship. We aim to respond as soon as possible, but cannot guarantee a specific response time.

Appointments

Appointments are arranged directly with your preferred practice. Please contact the practice for information on session fees, payment, medical aid and cancellations.

Accuracy of information

We take care to keep this website accurate and up to date, but we cannot guarantee that all information is complete or current at all times.

Links to other websites

This website links to third-party websites and services, such as Google Maps, WhatsApp, Instagram and professional bodies. We are not responsible for their content, availability or privacy practices.

Intellectual property

The text, images, logo and design of this website belong to Samantha Naidoo Counselling or its licensors. Please do not copy, reproduce or distribute them without prior written permission.

Limitation of liability

To the extent permitted by law, Samantha Naidoo Counselling is not liable for any loss or damage arising from the use of, or reliance on, information on this website.

Privacy

How we handle your personal information is explained in our Privacy Policy and on our POPIA page.

Governing law

These terms are governed by the laws of the Republic of South Africa.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last updated.

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